Shipping policy
Diamondina Ruff Hair Collection Shipping Policy
Thank you for shopping with Diamondina Ruff Hair Collection.
Processing Time
All orders are processed within 1-3 business days after payment is received. Orders are not processed on weekends or holidays.
Shipping Time
Estimated delivery times:
United States: 4-7 business days
International: 7-15 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or high order volume.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your package’s progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Diamondina Ruff Hair Collection is not responsible for delays or lost packages resulting from incorrect addresses provided at checkout.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Diamondina Ruff Hair Collection is not responsible for lost or stolen packages.
International Orders
Customers are responsible for any customs fees, duties, taxes, or import charges imposed by their country.
Contact Us
For any shipping questions, please contact us at:
support@diamondinaruffhaircollection.com